Terms and Conditions

CONTACT:
 If you wish to contact us about your booking, payment or SPMM Courses you can fill out the Contact Us form available in your SPMM Account or email us at spmm4ranz@gmail.com

COURSE FEES:
All course fees are fixed and are inclusive of all taxes. Please be aware that we cannot offer any discounted rates for new or existing clients.

REGISTRATION:
All registrations must be done via the website - we are unable to process any payments, course bookings or provide access to any online materials until the proper registration procedure is followed.

PAYMENT:
All payments for SPMM Courses and materials must be made using a Debit/Credit Card or paypal via the website. The payment will appear as SPMM Course on your bank/card statement.

ACTIVATION:
Accounts will be activated within 24hrs of receipt of payment. The expiry date is set from the time the purchase is complete. Should you experience any delays in activation please contact a member of our team immediately at spmm4ranz@gmail.com

CANCELLATIONS:

Requests for the cancellation of a course must be made in writing via email to spmm4ranz@gmail.com. The date and time on this email will serve as the cancellation time and will be used to determine the appropriate cancellation fee - listed below.

Cancellation Fees

 •Online Courses:

No refund provided at any time after the purchase as access is provided immediately when purchased. Any exception to this rule will only be made at the discretion of the SPMM Course on a case-by-case basis.

Please note:
1. If you have NOT logged in after purchasing a course within 7 days, we may still be able to refund your course fees after an administration charge of AUD 50.
2. We are aware that you may have truly extenuating circumstances. In this case, we will be flexible but the SPMM course reserves the discretion to make this decision. All complaints must be made in writing (email) to our contact address.

REFUNDS:
 If a refund (full or partial) is made after the purchase at any time, SPMM Course reserves the right to terminate the continued access of the user, unless a prior arrangement for continued access is agreed with the user.

TRANSFERS:
 No payments can be transferred to another course. The booking would need to be cancelled and the new course booked. Please do not email us with transfer requests.

USAGE POLICY:
The username and password are for the use of the individual purchaser only. GROUP PURCHASES ARE NOT ALLOWED. By purchasing the course access, you agree to use the materials for educational purposes for the SINGLE INDIVIDUAL PURCHASER only. We reserve the right to use our security system to check if log-in details are being shared. If this inappropriate use is detected, your account will be automatically locked and you will be denied access until your account is reviewed by our website support team. We reserve the right to cancel your purchase without a refund and to claim financial compensation from you under the trade regulations of England and Wales if inappropriate use is detected.

COURSE MATERIALS:
All our online course materials in PDF form are printable. The Question Bank is purely for online use and cannot be printed. Printing our webpages in quiz mode is a violation of our copyright and the end user agreement.

COURSE MATERIALS COPYRIGHT:
All course materials are copyrighted to the SPMM Course and are sold on the basis of private use to individual users. This website is owned and operated by SPMM Course Ltd (UK: 06778854). All the content on the website is the property of SPMM Course and is protected by copyright and other intellectual property laws in accordance with the laws of England and Wales.
By purchasing our products you agree that no part of our study materials will be shared in electronic, printed or any other format to a third party other than the purchaser. Text or questions from our study materials should not be posted on any public forum without our explicit written permission. Disputes are exclusively subject to the jurisdiction of the courts of England and Wales. We reserve the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion at any time and without prior notice.

If these Terms and Conditions are not accepted in full, please terminate the usage of this website immediately.
Last modified: Tuesday, 6 January 2015, 11:46 AM